Privacy Policy

Last updated: March 14, 2026

1. Information We Collect

When you create an account, we collect:

Account information: Name, email address, and password (encrypted).
Profile information (optional): Country, state, district, PIN code, and address.
Usage data: Questions asked, timestamps, and daily usage counts.
Google account data: If you sign in with Google, we receive your name and email from your Google profile.

2. How We Use Your Information

To provide and maintain the NexA AI service.
To enforce daily usage limits.
To improve the service and user experience.
To send you verification codes during registration.

3. Data Storage

Your data is stored on our servers hosted by SerwerByt. Passwords are encrypted using industry-standard hashing (bcrypt). We do not store your questions or AI responses permanently beyond the recent queries log used for admin monitoring.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

When required by law or legal process.
To protect the rights and safety of NexZen Institute and its users.

5. Cookies

We use session cookies to keep you logged in. These cookies are essential for the Service to function and cannot be disabled.

6. Your Rights

You have the right to:

Access and update your profile information at any time.
Request deletion of your account by contacting us.

7. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a notice on the Service.

9. Contact

For questions about this Privacy Policy, contact us at support@nexzen.live.